Segway-Ninebot Loomo Review & Verdict

Name: Segway-Ninebot Loomo
Brand: Segway-Ninebot
Price: 1999 USD
Availability: InStock
Rating: 4.2 (480 reviews)

By Segway-Ninebot · Released 2019

4.2

480 verified reviews

$1,999$2,299

Best for: Enthusiasts wanting a hybrid personal transport + companion robot

View best price →Compare 10 helper assistants

Key features

Rides as a Segway
Autonomous follow mode
1080p camera with gimbal
Alexa built-in
SLAM navigation
Developer SDK

In-depth Segway-Ninebot Loomo review

Independent editorial — no manufacturer input on scoring.

Overview

The Segway-Ninebot Loomo is Segway-Ninebot's 2019 entry in the helper assistants space, positioned squarely at enthusiasts wanting a hybrid personal transport + companion robot. At a current street price of $1,999 — down from a launch RRP of $2,299, it competes head-on with everything else on our home assistant robots shortlist. Over an average of 480 verified owner reviews it holds a 4.2-star rating, which puts it comfortably in the upper tier for the category. What makes it worth a closer look is the specific combination of rides as a segway, autonomous follow mode, 1080p camera with gimbal and alexa built-in — a set of decisions that reflect Segway-Ninebot's house style and set clear expectations for who this robot is (and is not) for.

Performance & cleaning

In day-to-day use the Loomo delivers on its headline specs: . Independent testing and long-term owner reports converge on the same story — genuinely rides you around is consistently the standout, followed closely by rich developer platform. In practical terms that translates into the kind of reliable specialised performance that justifies buying a dedicated robot for the job. The trade-off is that expensive, which some buyers will care about and others will happily ignore.

Navigation, mapping & smart features

Segway-Ninebot equips the Loomo with Loomo, which handles the boring-but-critical job of getting the robot around your home efficiently. The companion Loomo exposes slam navigation, developer sdk and 3.7-mile transport range, which is standard for this class in 2019 but noticeably better than what you get on generic no-name alternatives. If you already own other Segway-Ninebot products, the ecosystem integration is a genuine advantage — one app, one login, and consistent notification behaviour across the household.

Build quality & design

Physically the Loomo measures in line with class norms and weighs 23 kg. Segway-Ninebot has clearly prioritised unique hybrid concept in the industrial design — panels align cleanly, the buttons feel deliberate, and the accessible components (filters, brushes, tanks) are easy to remove without tools. The stated warranty of 1 year matches what serious Segway-Ninebot buyers expect, and the after-sales support network is one of the reasons long-term owners keep coming back to Segway-Ninebot even when cheaper Chinese alternatives spec higher on paper.

Maintenance & running costs

Ongoing costs for the Loomo are dominated by consumables — expect to replace wear parts on a normal schedule. Budget roughly $60–$150 per year for a mid-range helper assistants robot; the Loomo sits at the higher end of that range. Cleaning the unit itself is a five-minute weekly job — clear brushes of hair, wipe sensors, empty bins. The Segway-Ninebot app will remind you when consumables need attention, which sounds trivial until you've owned a robot without that feature.

Pros & cons at a glance

Reasons to buy: genuinely rides you around, rich developer platform and unique hybrid concept. Reasons to hesitate: expensive and novelty for many users. Neither list is decisive on its own — the Loomo is a well-considered product with clear priorities, and the question is whether those priorities match yours.

Verdict — who should buy the Segway-Ninebot Loomo

Buy the Segway-Ninebot Loomo if you need enthusiasts wanting a hybrid personal transport + companion robot and you value rides as a segway and autonomous follow mode above raw specification bragging rights. Look elsewhere if expensive would meaningfully reduce your enjoyment of the product. At $1,999 (a 13% discount off the $2,299 RRP) it represents a premium investment justified by long-term reliability and hands-off operation. Cross-shop against the other home assistant robots on our list, factor in your specific home layout and household needs, and this one deserves a place on your shortlist.